Skip to main content

Understanding the Difference Between Stripe's Total and Your Actual Payout

In this article, you will know why does the amount shown in Stripe not match the amount deposited in my bank account after a client pays an invoice.

Written by Bennah Marie Eliseo


When a client pays an invoice, stripe shows the gross amount (what the client paid). The bank deposit you receive is the net amount after stripe deducts processing fees and any refunds or disputes. The discrepancy is stripe’s processing fee — not a charge from DripJobs.


What’s happening: client pays invoice → stripe records the full payment amount (gross). Stripe deducts its processing fee (and any refunds/adjustments) → sends the remaining balance as a payout to your bank (net).

What’s happening:

Client pays invoice → Stripe records the full payment amount (gross).
Stripe deducts its processing fee (and any refunds/adjustments) → sends the remaining balance as a payout to your bank (net).

Click on Paid in Full…

Stripe displays the full amount paid by the client, which includes both the invoice total and stripe's processing fee. This can be misleading because it may look like the full amount will be deposited, when in reality stripe deducts their fee before sending the payout to your bank. The difference between what stripe shows and what hits your bank account is stripe's processing fee, not a DripJobs charge.


If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.

Did this answer your question?