1. Find 'Activity' on Your Menu Marketing Side
2. Use the Search Bar to Find Any Specific Related Actions
3. Select What You Want to See
Show All: Every activity ocurred from customers
Emails: Any activity from customers related to emails you have sent
Invoices: Any activity from customers related to invoices they have
Proposals: Any activity from customers related to proposals they have
SMS Messages: Lets you know if your customer received their message
4. Select the Amount of Entries You Want to See
Entries will refer to the amount of information shown on your screen divided by on their own
Events
These will let you know the status of the activity
You will see multiple of them depending on their type of communication...
Emails: Processed (Your customer received it), Opened (Your customer opened the thread or specific email you sent), Clicked (Your customer clicked over a button you added inside the email), Bounce (Your email was never received by your customer)
Invoices: Viewed
Proposals: Accepted and Accepted WithOut Signature
SMS Messages: Delivered
Customer
Here you'll find the person who is receiving this communication and information, and who is taking these decisions
Title
These can vary depending on the activity taken from your customer.
It will let you know if:
Your customer oepend their email
Your customer clicked inside the email
Your customer accepted anything related
Your customer replied to your communciation
Related To
This will let you know what is the activity being done from
Created Date
The moment this activity took place
5. At the End of Your Activity View, You'll Find an Option to Select Which Page to See
These will change depending on the entries you may have selected
Activity shown here will only take place for your last 30 days. Any older information won't show here, so please make sure to check it on different multiple times if you want to be sure of your activity.