1. Click on 'Contacts'
2. Select a Contact For Example Here Click on 'Paula Test'
3. Click on 'Edit'
4. Scroll Down Until you Find 'Options'
5. Toggle Off the Blasts/Newsletters, Drips and SMS
6. Click on 'Save Changes'
Note: Drips, SMS, and Blasts/Newsletters are three separate types of communication in DripJobs, and each has its own opt-out toggle.
Drips are automated messages (both email and text) tied to the specific stage a customer is currently in within your pipeline (for example, when a deal moves to "Proposal Sent" or "Job Scheduled"). These go out automatically based on that stage.
SMS refers specifically to text messages sent through DripJobs that aren't tied to a pipeline stage — this includes things like appointment scheduling or rescheduling, change order notifications, payment receipts, payment requests, and any texts sent manually by your team.
Blasts/Newsletters are one-time or recurring email campaigns sent to a broader list of contacts, separate from both Drips and SMS.
If you have any questions, please don't hesitate to contact DripJobs customer support or the helpdesk.