Following this guide will help improve your sender reputation in your Twilio Account. Large providers like AT&T, Verizon, T-Mobile require you to register a "campaign" which signals to them why you are sending messages to their customers - this helps prevent fraud and spam.
1. In your Twilio account, click "Messaging"
2. Click on Regulatory Compliance
3. Click Regulatory Compliance and navigate to "A2P 10DLC Overview"
4. Click on A2P 10DLC Overview
5. If you haven't began a registration yet, click "Start Registration"
6. Start by creating a Customer Profile
We're now going to register your company
7. Type in your company's Tax ID or EIN number
8. Click on Search
9. Verify your company has been found, and click "Autofill this information"
If Twilio cannot locate your company, submit anyway
10. Fill out the questionnaire
11. Re-Type your EIN or Tax ID number
12. Select Construction from Business Industry
13. Enter your website
14. Check USA and Canada
15. Click on Save and continue
16. Input your business address details
17. Add in your Authorized Representative details
18. Select if you want to add another representative
19. Check this box, hit Save
20. Review your application, hit "Submit For Review"
21. Next, Register Your Brand and Choose "Low Volume Standard Brand"
22. Click on Register
23. Click on Continue
24. Leave Messaging Service Blank
25. Click on highlight
26. In Campaign Description, type: "This campaign sends follow ups, project updates, and important transactional messages to our clients. "
27. Return to DripJobs, visit your Work Orders page
28. Click a work order, and select Share
29. Click on Send SMS
30. Copy the Work Order text
31. Paste selected text into text area
32. See message below
33. Return to DripJobs, Click on Proposals
34. Choose a proposal
35. Click on Send As Text
36. Copy text area
37. Return to Twilio, Copy the message to Sample message #2
38. Click on Messages will include embedded links.
39. Check Messages will include embedded links.
40. Type "Our end-users are able to opt in through a secure booking form. Once they fill out the form, they are then able to correspond with our company through text message "
41. Review your details, leave "Opt in Keywords" and "Opt in Message" Blank
Twilio will fill this in for you
42. Click on Create
43. Once you've created a campaign, you can now select "Register Phone Numbers"
44. You should see your Twilio phone number here. Select the phone number and hit "Register".
Once you've submitted your registration, Twilio will email you a confirmation. If you have any trouble, please reach out to our support team via the DripJobs Help Desk.