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How to View SMS & Email Communication History
How to View SMS & Email Communication History

This article will show you where you can find communication history.

Danielle Walls avatar
Written by Danielle Walls
Updated over a week ago

Activity Tab

You can view all communication activity in the Activity tab under Management.

1. Click on 'Activity'

Click on Activity

2. All Communication Activity Will be Shown Here

Note: This is sorted by most recent activity first.

All communication activity will be shown here

3. You Can Search for a Specific Customer Here

You can search for a specific customer here

4. You Can Also Filter by Communication Type

You can also filter by communication type


Activity Under the Customer's Contact Information

You can view all activity for a specific customer under their Contact information.

1. Click on 'Contacts'

Click on Contacts

2. Click on the Customer's Contact Name

Click on the customer's Contact

3. Click on 'Email Communication' or 'Text Communication' to View the Previous Communication You've Had With Them

Click on Text Communication (2)

If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.


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