If you originally registered as a Sole Proprietor, but are instead a Corporation or an LLC, you will need to follow the steps below to add and switch your Twilio Customer Profile before an A2P Campaign will be approved.
1. Click on Messaging
2. Click on Regulatory Compliance
3. Click on Onboarding
4. Click on Switch Customer Profile
5. Click on New Customer Profile
6. Select Yes
7. Select Yes to confirm you have a tax ID or EIN
8. Select Yes, I would like to register as a Primary customer profile
9. Click on Continue
10. Input your business name
11. Choose the Business Type
12. Enter your Tax ID or EIN
13. Fill out the rest of the information and click Save and Continue
14. Fill out Business Address and Contact Information. You can then Review and Submit the brand for approval.
