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Requesting a Review after Project Completion
Requesting a Review after Project Completion

At the end of a project, a text message or email will be sent to your client requesting a review. See below for how to adjust the message.

Laura Cuadros avatar
Written by Laura Cuadros
Updated over a week ago


πŸ’¬ The link that customers will use will be the one in your company information. Here are the steps to add or change it.


1. Click on Company Settings

Click on  Company Settings

2. Scroll down

Scroll down

3. Look for the part that says Review URL

Look for the part that says Review URL

4. Click in the box to edit or add link

Click in the box to edit or add link

5. Scroll down to the bottom

Scroll down to the bottom

6. Click on Save

Click on Save


πŸ’¬ Once we have this information saved, proceed to move the Deal to Project Complete and the message will be sent automatically.


7. Click on Jobs Pipeline

Click on Jobs Pipeline

8. Search for Project in Progress

Search for Project in Progress

9. Put your mouse over the project you want to move until the mouse arrow turns into a cross with 4 arrows. When this happens click and drag it to "Project(s) Complete".

Put Place your mouse over the project you want to move until the mouse arrow turns into a cross with 4 arrows. When this happens click and drag it to "Project(s) Complete".

10. This Pop-up will show up

Make sure your drips are not disabled

This Pup-up will show up

11. Click on Move

Click on Move


This is when your client will start receiving Drips according to the configuration set for "Project Completed".


πŸ’¬ If you want to modify the text that the customer receives in the message, then...


12. Click on Drips

Click on Drips

13. Scroll to the bottom

Scroll down to the bottom

14. Click on PROJECT COMPLETE

Click on  PROJECT COMPLETE

15. Click on 30 Minute Review Request

Or in the message you want to change

Click on 30 Minute Review Request

16. This Pop-up will show up

You can also change the time to send it after you have moved the project to "Project Complete", the type, could be SMS or Email or Both

This Pup-up will show up

17. Click on the box with the text to change it

Remember we use Keywords, so your client and your information can be automatically complete. If by mistake you delete any of them you can go to the blue box, click on the one you need and it will be copied to your clipboard and you can paste it back into the message.

Click on the box with the text to change it

18. Click on Save

Click on Save
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