Accessing Customer Success Assistance | DripJobs Help Center

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Accessing Customer Success Assistance

Accessing Customer Success Assistance

If you are in need of assistance from the DripJobs Customer Success team, please follow the steps below to contact us.

Written by Laura Cuadros

Updated over a month ago

You must be using a browser as the chat functionality is not available on the app.

1. Click on the Chat Icon in the Lower Left Corner of DripJobs.

In the lower left corner you will find this icon, click on it.

2. This Pup-up Will Show up

This Pup-up will show up

3. You can Search for our Help Articles Here

You can search for our Help Articles here

4. Or Send us a Direct Message

Or send us a direct message

5. Type Your Concerns in this Space

Type your concerns in this space

6. Click on 'Send a Message'

Click on Send a message…

🗨️ If for Some Reason You Leave the Chat, Don’t Worry, You Can See It Again...

7. Click on the Chat Icon Again

Click on the Icon of the beginning

8. The Same Window Will Show Up, but This Time You Will See Your Recent Message

The same window will show up, but this time you will see your Recent Message, click on it.

9. Your Chat Will be Displayed

You will be back on your chat

If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.