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Invalid Email and Phone Numbers in Contacts

Invalid Email and Phone Numbers in Contacts

Why might you receive an invalid email or phone number alert and how to fix it.

Written by Danielle Walls

Updated over a week ago

1. If you type your client's email incorrectly as shown here, "johndoe2gmail.com"...

If you type your client's email incorrectly as shown here, "johndoe2gmail.com"...

2. Or type the client's phone number incorrectly as shown here "555555555"...

Or type the client's phone number incorrectly as shown here "555555555"...

3. You will receive the error message "Email is Invalid", or "Phone is Invalid" preventing you from saving and moving forward with the contact.

You will receive the error message "Email is Invalid", or "Phone is Invalid" preventing you from saving and moving forward with the contact.

4. If you correct the email by entering a valid email address format such as, "johndoe@gmail.com"...

If you correct the email by entering a valid email address forrmat such as, "<a href="mailto:johndoe@gmail.com" target="_blank" rel="nofollow noopener noreferrer">johndoe@gmail.com</a>"...

5. And a valid phone number format with 10 digits such as, "555-555-5555"...

And a valid phone number format with 10 digits such as, "555-555-5555"...

6. Click on Save...

Click on Save...

7. The system will save the contact successfully and bring you back to the Contacts page.

The system will save the contact and bring you back to the Contacts page.