Skip to main content
All CollectionsSettings
Logo Upload Issues with WEBP files
Logo Upload Issues with WEBP files

If when trying to upload your logo it doesn't update, it's probably because it's in WEBP file format. To change it, follow these steps.

Laura Cuadros avatar
Written by Laura Cuadros
Updated over a week ago


โ€‹

1. Click on Company Settings

Click on  Company Settings

2. Scroll Down

Scroll Down

3. Select the photo you would like to upload as logo

Select the photo you would like to upload as logo

๐Ÿ—จ๏ธ If you see that the file is "Photoname.WEBP" it will not update the logo. You need to convert it to JPG or PNG, to do so you can use this


4. Open the Link

Open the Link

5. Click on Select images

Click on Select images

6. Select a file

Select a file

7. Click on Convert to JPG

Click on Convert to JPG

8. Click on Download converted images

Click on Download converted images


9. Select a picture you just download

Select a picture you just download

10. Click on Save

Click on Save
Did this answer your question?