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Why can my Customer not see the Change Request/Rejection Option?

Why can my Customer not see the Change Request/Rejection Option?

If your client doesn't see these options in the proposal, it may be due to the following reasons:

Written by Laura Cuadros

Updated this week

There are two main reasons why these options may not appear in the proposal. If neither of these apply to your case, please contact us for assistance.

Situation 1.

1. If you Have the Options Enabled

If you have the options enable

2. Make Sure to Send the Proposal

Make sure to send the proposal

If the proposals are not sent, these options will no be available to your customers.

Situation 2

1. If you Have Already Sent the Proposal and the Options are Still Unavailable,...

If you have already sent the proposal and the options are still unavailable,...

2. Make Sure you Have the Options Enabled in the Settings of the Proposal

Make sure you have the options enable over here

3. If you Didn't Enable the Options, you can Turn Them on

Once you turn them on, you won't be able to turn them off after

If you didn't enable the options you can turn them on

If you need any assistance with this, please don’t hesitate to contact DripJobs Customer Support or the HelpDesk.