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I updated my label but the old one still printed

Orders use the label approved on that SKU when the order was placed. How to make sure the new file is live.

Written by Danny

We print the approved label attached to the SKU on the order. A new upload does not change bags that already went to the roaster.

Check these

  1. The new label is approved in My Custom Products — not pending or rejected. Custom label approval status

  2. The Shopify (or other store) product is still mapped to the new custom-product SKU, not the old one.

  3. You did not leave an old custom product imported on that listing.

If you replaced a label, remove or stop selling the old custom product so new orders cannot pick it up.

If a test order already shipped with the old file, place a new test order after the new label shows approved.

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