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Change or fix a shipping address after checkout

How to correct a bad address, and the 12-hour cancel window.

Written by Danny

We cannot edit a ship-to address inside Shopify for you. If the customer typed the wrong address:

  1. Ask them not to place a second order yet.

  2. Contact us in chat or at support@dripshipper.io with the order number and the correct address.

  3. Do this within 12 hours of the order. After that the bag may already be in production. How can I cancel an order?

If it already shipped, we cannot recall it. A reship is a new paid order.

International orders cannot be guaranteed and are not refundable. International shipping costs

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