First of all, it is possible to view the car before booking a car. If it later turns out that the car you have chosen does not fully meet your needs, there are two options.
If you are still within the statutory cooling-off period of 14 days, you can return the car or switch cars. We charge 250 euros for this because costs have also been incurred on our side.
If the statutory cooling-off period has already expired, you can change car after the first period of 3 or 6 months. That is a major advantage of the car subscription. As a Drive4joy subscriber you can enjoy complete flexibility!