Troubleshooting
Something not working? Let's find a solution
By Marina and 1 other2 authors20 articles
How to log into your Premium accountCan't access the site? Learn how to log into your Driving-tests Premium account
I can open the site but get error messages
I answered a test question incorrectly, but the number of questions in my Challenge Bank did not increase. Why?
PDF doesn't fit the page when I print it, what can I do?
I have a technical issue with reading or printing the PDF e-books
Where do I find Answer Popularity in Premium?
Downloading the Cheat Sheets
Cheat Sheets format availability
Printing out the Cheat SheetsFor the plans that allow access to printable cheat sheets
Troubleshooting Your Premium Account: A Step-by-Step GuideThis comprehensive guide walks you through common issues. Each problem has a step-by-step solution to get you back on track in no time.
Understanding Our Platform-Specific PricingWhy We Charge Separately for Web, iOS, and Android Platforms
I've just upgraded to Premium, but some of the tests are still locked!Can't access some of the Premium tests? Read this.
I'm a Premium user but the tests are locked
I made a mistake in my information (i.e. wrong email)
I cannot login to my Premium account. What should I do?
I have upgraded to Premium, but I don't see the Premium-only tests. Where can I find them?