Troubleshooting
Something not working? Let's find a solution
By Marina and 1 other2 authors20 articles
- How to log into your Premium accountCan't access the site? Learn how to log into your Driving-tests Premium account
- I can open the site but get error messages
- I answered a test question incorrectly, but the number of questions in my Challenge Bank did not increase. Why?
- PDF doesn't fit the page when I print it, what can I do?
- I have a technical issue with reading or printing the PDF e-books
- Where do I find Answer Popularity in Premium?
- Downloading the Cheat Sheets
- Cheat Sheets format availability
- Printing out the Cheat SheetsFor the plans that allow access to printable cheat sheets
- Troubleshooting Your Premium Account: A Step-by-Step GuideThis comprehensive guide walks you through common issues. Each problem has a step-by-step solution to get you back on track in no time.
- Understanding Our Platform-Specific PricingWhy We Charge Separately for Web, iOS, and Android Platforms
- I've just upgraded to Premium, but some of the tests are still locked!Can't access some of the Premium tests? Read this.
- I'm a Premium user but the tests are locked
- I made a mistake in my information (i.e. wrong email)
- I cannot login to my Premium account. What should I do?
- I have upgraded to Premium, but I don't see the Premium-only tests. Where can I find them?