Clover is a powerful all-in-one point-of-sale (POS) and payment solution trusted by thousands of businesses across retail, hospitality, and service industries. It offers smart terminals, mobile devices, and a robust app ecosystem that makes taking payments and managing sales easy and efficient.
Why integrate Clover with Droppah?
Connecting Clover with Droppah gives you a smarter, more streamlined way to manage your business:
Sync staff and sales data to align rosters with real-time demand
Improve labour cost insights by comparing scheduled hours to sales data from Clover
Forecast staffing needs based on actual sales trends
Simplify operations by using two powerful tools together without manual workarounds
Whether you’re running a café, restaurant, or bar, the Clover + Droppah integration helps you stay on top of costs while keeping rosters lean and effective.
Integrating with Clover
To integrate with Clover, go to Settings > Integrations. Select Clover and press Connect.
A pop-up will open, prompting you to either connect an existing account or create a new Clover account.
If you don't have a Clover account, click "Create Clover account" and follow the prompts.
After selecting "Connect existing account”, you will be prompted to log in to Clover using your account details.
You may be prompted to select which Clover Merchant you'd like to use with Droppah.
Once connected you will be returned to the Integrations page and the Clover integration will be showing as a connected integration. You'll need to sync before any data will flow through to Droppah from Clover.
Syncing with Clover
Once you've integrated with Clover, you can click Sync on the Clover integration card at any time to sync your employees.
Alternatively, you can select Sync Clover Employees from the People tab
It's important to sync when you first integrate Droppah & Clover.
It's also a good idea to sync before loading each roster, or if you have new employees who have been added in Clover and need to be created in Droppah.
When syncing Clover, if you have any employees who haven't yet been synced to Droppah, you'll be given the option to tick Create Employees.
Whenever new employees join your company, it's best to set them up in Clover first and then sync them to Droppah.
If you would prefer to manually link employees rather than relying on name matches, you can do so using the Clover Employee dropdown on your people in Droppah:
What information syncs between Clover and Droppah?
People
When you sync Droppah with Clover with Create People ticked, we'll check whether any People in Clover already exist in your Droppah account. If anyone is found with a matching email address (or matching name, if no email matches are found or multiple employees have the email), Droppah will automatically connect their records. If we don't find a match, we'll set them up for you. Once connected, you'll be able to see the Clover icon under People.
Revenue
Once you've integrated with Clover and synced your People through to Droppah, revenue from Clover will flow through to Droppah in real time as orders come in. We'll also bring through the last 24 hours of orders when you first integrate.
A Clover order is linked to a Droppah Team via the Clover Employee who recorded it. To determine which team the revenue should be allocated to, Droppah uses the following logic, in order:
If the Person in Droppah has a clock record that overlaps with the order time, we use the Team from that clock.
If not, and they have a roster segment overlapping the order time, we use the Team from the roster.
If neither applies, but the Person only belongs to one Team, we use that Team.
If none of these options work, we won’t insert the revenue data.
Details on viewing revenue info in Droppah can be found here: Revenue & Labour Costs.