Can I change or cancel my order?
If you need to change or cancel your order, please contact our Customer Service Team as soon as possible after placing your order.
To give us the best chance of making the requested change, we recommend contacting us within 1 hour of placing your order.
If your order has not yet entered the dispatch process, we may be able to make the requested change or cancellation.
Changes and cancellations cannot be guaranteed, particularly if your order has already started being processed for dispatch.
Once my order has entered the dispatch process
Once your order has entered the dispatch process, we're unable to make any further changes or cancellations.
If you no longer wish to keep your order once it has been delivered, you can return eligible items in accordance with our Returns Policy.
Need more help?
If you need further assistance, please contact our Customer Service Team at tickets@druids.com, quoting your order number.
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