DSM Tool is making the dropshipping process so much easier. Once it is properly set up, you can add completely optimized products to your store quickly using the Rapid Lister.

You should know: Some of the steps you have to take in order to list your first product on eBay might seem a bit overwhelming. Setting up business policies or templates for your product descriptions are all just technical stuff every new seller must do. Think of the first days you started working somewhere, everything was new and you had to learn which buttons do what. 

Honestly? eBay dropshipping is one of the easiest businesses to start online, so here is what you are going to do: YOU WON'T GIVE UP! Got into trouble? Post where you got stuck in the DSM Tool Facebook Community and someone will help you! You can also write us to the chat support and someone will help you!

As long as you don't give up on yourself, we won't give up on you!

In this article you will learn

  1. How to prepare your account for publishing the first item
  2. How to add the first product to your store
  3. Common errors for first time sellers and how to solve them

- Preparing Your Account -

In order to add products to your store you must first set up a few initial settings. These settings will be used again and again automatically for every new product you add to your store and, that is why we set them up ahead.

Final Price Calculation Settings

The DSM Tool Rapid Lister calculates the final price using a smart formula that protects you from potential loses. In order for the formula to work you have to set up the Break-Even and Profit Margin parameters in the Lister Settings.

Learn more about these parameters and how to set them up properly in the common Rapid Lister settings article

Business Policies Settings

On eBay you are constantly being checked for performance. You must handle the orders on time (an order is handled when the package tracking information is available for the buyers), you must stand in the shipping time and you must return products according to your returns policy. When you add a product to your store the way you commit to your buyers is by using "Business Policies".


Learn how to set up business policies on eBay and in DSM Too

Product Description Template

One of the greatest benefits of dropshipping on eBay is the ability to use a template in your product description. The product description is the part you get to when you scroll down the page of your product on eBay and successful sellers tend to design their product descriptions with beautiful looking templates.

The main reason for you to use a template is that in many cases buyers on eBay are looking for your shipping and returns policies in the product description. Why? Because they are used to do that, that's how eBay used to work years ago, and somehow people are still expecting the policies to appear in the product description

DSM Tool offers both beautiful templates for you to use (you can use the free plan templates or upgrade to get the Dynamic Template feature). Either way, you should probably learn how to set up the business policies in your templates settings

Hey, what about the rest of the settings?

Here is the thing, DSM Tool is a very advanced piece of software. It helps you manage your eBay dropshipping business from the point of adding products to your store within a few clicks all the way to automating your eBay feedback generation using Auto Messages. Saying that, you might want to take it step by step and at the moment focus on managing to publish to your store the first item successfully.

In any case, you can contact our support team and ask about any button you encounter around the platform. You can also look for information about those features in this help center.

- Adding a Product to Your Store -

Stage 1: Import the product details

The process of adding the products to you store starts with finding what to sell on eBay and of course setting up your account correctly, as explained above in this article.

The best way to add products to your store is by installing the DSM Auto Paste Chrome extension. Once you install the DSM Tool cart icon will appear at the top right part of your Chrome browser.

You can click on the icon and the Chrome Extension will expand and offer you its features

Did you know? You don't actually have to use the chrome extension to import products to DSM Tool, but it is highly recommended because statistics shows the import process is faster and more reliable when using the Auto Paste Chrome extension!

Now that you have it installed, locate the product you wish to add to your store on the website you are sourcing it from. In this example I am going to import a product from Etsy.com to my eBay.com store (but you can choose any of the 50+ websites we support importing products from).

Once you locate the product on the source website, click on the "List in DSM" button and the Chrome extension will start the import process.

Your product is almost imported, all that is left is to make sure the import settings are correct and then click Import

Optimize and Publish!

Congratulations! You have completed the product import successfully! In the next screen you can edit and optimize the details of the product: title, images, product specs, product description and it's price!

That is why we have prepared for you the Best Practices You MUST Know When Listing New Products on eBay


You should know: Since this is the first time you are adding a product to your store, you might still encounter some errors. But don't worry! We got you covered, below you will find the most common errors when listing your first item.

Got an error that isn't on the list? Contact our support team, we're here to help you get started!

- Common Errors when Importing First Listings -

Some errors might appear upon importing your first ever listing using a third party software like DSM Tool. The reason for most of the issues is usually the connection between DSM and eBay that hasn't been established yet. 

Below you will find the most common errors and how to deal with them:

Error: Cross Border Trade Agreement

This goes especially for newly created eBay accounts. It can be solved by accepting the International Selling Agreement on eBay.

Error: eBay Seller's Account

For newly created eBay accounts, you might need to create a seller's account.

If you do have a seller's account set up, you will have to first publish a product manually on eBay and then sync the product to DSM Tool manually. 

Steps to publish your first product manually and then adding it to DSM Tool:

Step 1: On eBay click on the "Sell" button and follow the instructions. Adding a product manually to eBay is pretty simple and you can simply copy the information from the DSM Tool rapid lister and paste it on eBay.
Note: Make sure you set the inventory (quantity) to 1


Step 2: Go to the DSM Price Monitor page and click on the "Add existing listings" button at the bottom of the page. 

Add the eBay listing ID (you can locate it in the the URL link address when you view your product on eBay) and the full URL link address of the product on the source website and click "Add Item"

Error: Business Policies

This error show up when your eBay Business policies are not set up correctly. This is common with newly created eBay accounts, and when users do not Opt In to Business policies.

If you have already created your business policies, validate the following details to ensure they are set up correctly:

  • Payment Policy - Make sure you enter a valid PayPal email address
  • Shipping Policy -Make sure you set up shipping fee as Flat Same Cost to All Buyers. DSM Tool does not support at the moment any of the other options for shipping calculation. Actually, we highly advise to use free shipping as the DSM Tool Rapid Lister includes the shipping rate as part of the product cost of the products when calculating the final price.
  • Return Policy - Make sure you indicate all of the required fields in your returns policy.

Important to know: every time you make changes on eBay to your business policies you must update the changes to DSM Tool as well

Error: Postal Code Invalid

This error shows when your shipping policy is not set as Flat Same Cost.

To fix this error, simply go to your shipping policy and change the shipping fee to Flat same cost to all buyers.

Important to know: every time you make changes on eBay to your business policies you must update the changes to DSM Tool as well

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