Skip to main content
All CollectionsAccount Management: TutorialsSubscriptions
Why Was My PayPal Account Charged After I Cancelled My Duet Partner Account?
Why Was My PayPal Account Charged After I Cancelled My Duet Partner Account?
Julie Myers avatar
Written by Julie Myers
Updated over 2 years ago

If you have been paying by PayPal, you will need to cancel your PayPal subscription to stop them from sending us money. We do not have control over your PayPal account.

To do this, follow these steps:

1 – Log into your PayPal account.

2 – Click on Profile near the top of the page.

3 – Click "My Money"

4 – Click on "Update" next to "My preapproved payments."

5 – Locate and click on Cancel next to the subscription you want to cancel.

If you have any further difficulty with PayPal, please contact their customer support.

Did this answer your question?