About This Tutorial

As a moderator, you have the ability to mute and unmute all participants. You can:

Mute just the one student.
Mute everyone except one student.
Ask Student to unmute.
Mute everyone, including yourself, at once.
Have everyone, except yourself, be automatically muted when they enter the room.

This tutorial will walk you through how to do all of the above.

Mute

This feature gives you the ability to mute one student at a time. Let's say Autumn is ruffling around a lot of paper and everyone can hear it. You can go to Autumn's camera box and mute her sound.

Go to the students video box and click on the ... menu.
Click on Mute.

Two things will happen. Autumn's microphone icon will show that she is muted. And Autumn will see a green messaging box letting her know she has been muted.

Mute Everyone Else

This feature lets you mute everyone in the room except the one student you are applying this feature too. Let's say that Autumn wants to give a quick solo performance. Instead of asking everyone to mute, except Autumn, you can use this feature to do it all at once.

Go to the students video box and click on the ... menu.
Click on Mute everyone else.
The Mute everyone except [student name] box will open. Click on the Mute button.

Two things will happen. Everyone's microphone icon will show that they are muted, including the teachers. And each student will see a green messaging box letting them know they have been muted, except Autumn who is the only one unmuted.

Ask to Unmute

This feature only shows up when the student is already muted, no matter if they muted themselves or you did. Once a student is muted, you cannot unmute them. But you can ask the student to unmute themselves.

Go to the students camera box and click on the ... menu.

This will open up the ... menu.
Click on Ask to unmute.
The student will see a green messaging box asking them to unmute.
Student will need to go to their Nav Bar and click on their Microphone icon to unmute.

Student is unmuted themselves.

Mute All

The Mute All feature gives you the ability to mute everyone, including yourself, at one time.

At the Nav Bar, click on the Participants icon.

This will open up the Participants panel.
Click on the Mute all button.

This will open up the popup box.
Choose whether students can unmute themselves:

Or need to ask permission:
In this example, we will let students unmute themselves.
Click on the Mute button.

Everyone, including you, will be muted.

Everyone Starts Muted

You can set up your room so that when anyone enters they are automatically muted.