Table of Contents

About This Tutorial

Current Customer: Paying Via PayPal

Current Customers: Paying Via Credit/Debit Card


About This Tutorial

Online Studio allows you to teach remotely when you are away from your studio or if you are looking to expand your student base beyond your local area.

Enjoy features such as:

  • Music Mode: This enables your audio to handle playing instruments over the internet.

  • Moderator Tools: Mute your students, give them moderator rights, and more.

  • Lobby Area: When your lobby is turned on, your student will need to ask permission to come into the meeting.

This tutorial will walk you through how to subscribe to Online Studio. If you are in the the 14-day free trial period, you will automatically have access to Online Studio.


Current Customer: Paying Via PayPal

In the past, customers were able to pay for their Duet subscriptions using PayPal. A few years ago, this option ended but those who elected to stay with PayPal were grandfathered in.

If you are paying for your Duet subscription using PayPal, we ask that you enter a credit or debit card in your My Account page instead. Instructions are given below.

  1. Click on Online Studio in your main menu.

    The Online Studio button is selected from the main menu on the Duet homepage.

    You will be taken to the Online Studio landing page.

    The Online Studio landing page is pictured.

  2. Click on the ADD ONLINE STUDIO button.

    The Add Online Studio Button is selected on the Online Studio landing page.


    You will be taken into your My Account page. At the top you will see instructions for how to subscribe.

  3. Following the instructions, scroll down to your Manage My Subscription section.

    The screen shows the Manage My Subscription area of the My Account Page. The Online Studio Checkbox is unchecked.

  4. Click in the Online Studio ($8.00/mo) box to check it.

    The Online Studio Checkbox on the My Account Page is Checked.

  5. Scroll down to the Billing Information section and fill in your billing information, if you have not already done so.

    An example Billing Information page on the My Account page is pictured.

  6. Scroll down to the Credit Card Information section and enter in your credit card information.

    The Update My Account button at the bottom of the of the My Account page is selected.

  7. Click on the Update My Account button.

    The Update My Account button at the bottom of the My Account page is selected.

    When updating is completed you will see a green message box at the top of the screen letting you know your subscription has been updated.

    A green banner reading


    You can now enable Online Studio when you create a lesson, as shown below.

    A new lesson has been opened from the calendar, and the Enable Online Stdio box is checked.


    You can now also enable Online Studio in any existing Lessons, as shown below.

    A box detailing an existing lesson is open, and the Enable Online Studio box is checked.


Current Customers: Pay Via Credit/Debit Card

If you are a current Duet customer and are paying via credit/debit card, follow these simple steps to sign up for Online Studio.

  1. Click on Online Studio in your main menu.




    You will be taken to the Online Studio landing page.

    The Online Studio landing page is pictured.



  2. Click on the ADD ONLINE STUDIO button.

    The Online Studio page has refreshed, and the Add Online Studio button now reads Learn About Online Studio.




    Once your subscription information is updated, your screen will refresh, and the ADD ONLINE STUDIO button will now say LEARN ABOUT ONLINE STUDIO.


    You can now enable Online Studio when you create a lesson, as shown below.



    You can now also enable Online Studio in any existing Lessons, as shown below.

    A box detailing an existing lesson is open, and the Enable Online Studio box is checked.

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