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Send Overdue Invoice Notifications
Send Overdue Invoice Notifications

Duet can send your students/parents overdue emails when they are late paying your invoices. Here is how you turn on this feature.

Julie Myers avatar
Written by Julie Myers
Updated over a week ago


About This Tutorial

When you create an invoice, whether a manual or automated invoice, you choose how many days after the invoice is created Duet should send out an overdue invoice notification.

Here is where this option is in the Create Invoices page:

In order for this to work, you need to turn on the overdue invoice notification feature. This tutorial will walk you through how to do this.


Turn on Send Overdue Invoice Notifications Feature

  1. Click on your name > Settings.


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    This will take you into your Settings page.

  2. Click on the Invoices & Payments tab.

    This will take you into your Invoice Settings page.

  3. Scroll down to the Reminders and Late Fees section.

  4. Click in the Send Overdue Invoice Notifications box to check it. This will turn the feature on.

  5. Next, choose how many days after the payment due date has past Duet should send the notification. For this example, let's choose just 1 day past the due date.
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    Click in the Send overdue notice... box to check it. Then type 1 in the box.

  6. Scroll down to the bottom of the page and click on the Save Invoices and Payments Settings button to save.


A Quick Look at the Overdue Email

Here is the email that Duet sends out to your students/parents. As you can see, another copy of the invoice is sent out with this overdue notice.

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