Please Keep Your Duetto Customer Success Manager Updated On Any of The Following Changes in Your PMS:
- Filter codes
- Rate codes or Market Codes
- Packages
- External System added that can create/cancel bookings or blocks
Please Remember To:
- Avoid deleting reservations or groups in your PMS
- Turn off deletion functionality from PMS if possible. If this functionality cannot be shut off, please make sure to Cancel reservations first before deleting them.