Connect with our Welfare Support Agents
Our Welfare Support Agents are here to help you. They handle each case individually, so you get the personalised support you need. Sometimes, they might ask for proof of your situation to better assist you.
We work with local Citizens Advice (CAs) and many debt charities across the country. If you prefer not to talk to us directly, that's okay. These organisations can help set up a payment plan for you if you give them permission.
Important: If you're getting advice from your local CA or a debt charity, let us know. This helps us update your account and avoid any unnecessary enforcement visits.
Check for unclaimed benefits 💰Did you know that £23 billion in benefits go unclaimed every year in the UK? You might be missing out. Use our online benefits calculator to see if you can increase your income. |
For a full list of free debt charities, click visit: Debt Free Charities
Contact us today
Fill out the contact form here to reach our friendly Welfare Team, or if you would prefer to discuss your account over the telephone, please call 01785 825523.