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How to find your reference numbers

Need to make a payment or log in to your account? Find out where to locate your Dukes and client reference numbers on your correspondence.

Mark avatar
Written by Mark
Updated over a year ago

To make a payment or log in to your account online, you'll need your Dukes reference number and your client reference number. You can find these numbers on the letters you’ve received from us. If you receive correspondence via email, the information will be in the same place.

Where to find your reference numbers

  • On the Notice of Enforcement:

    • Dukes reference number: second box

    • Client reference number: fifth box

  • All Other Correspondence:

    • Top right corner of the letter

Still need help with your reference numbers?

If you don't have these letters handy, we’re here to assist you. Contact us here on LiveChat, available 24/7. We’ll need to verify your details (such as your name and address). Once verified, we’ll provide your unique reference numbers.

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