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Manage your account online (self-service)

Make payments, set up payment arrangements, download statements, check your balance, and more. Use your reference numbers to log in today.

Mark avatar
Written by Mark
Updated over a year ago

Take control of your account with our online services. Our online portal makes it simple and convenient to manage your finances, access essential information, and stay on top of your payments. Here’s how our online account management can benefit you:

1. Make payments 💸: Easily make one-time or recurring payments towards your account. Our online payment system is secure, fast, and available 24/7, so you can pay at your convenience.

2. Set up a payment arrangement 📅: Don't want to wait in the call queue? No problem! Arrange a payment plan that suits your financial situation by logging into your account.

3. Download statements 📄: Access and download your account statements whenever you need them. Keep track of your payments, review past transactions, and manage your records with ease.

4. Check your balance 💷: Instantly check your current balance and monitor your account status. Stay informed about your finances and manage your budget more effectively.

5. And more… 🌟: Our online portal offers a range of additional features designed to give you full control over your account. Everything you need is just a click away.

Getting started

To log in and start managing your account online, you will need your Dukes reference number and your client reference number. These can be found on any correspondence you've received from us, whether by mail or email.

Need help finding your reference numbers? If you don’t have your reference numbers handy, we’re here to help. Contact us via our 24/7 LiveChat service, where we can verify your details and provide the information you need to log in.

Experience the convenience of managing your account online today.

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