If you've purchased the DuoSwim Pro subscription and wish to request a refund, follow these steps based on your platform:
Web
You can manage your subscription here or by reaching out to Support through the messenger or by email at support@duoswim.com.
If you'd like to request a refund please include:
Email used to create your account
Why you are requesting a refund
Google Play Store
If you've purchased the DuoSwim Pro subscription through the Google Play Store, you may be eligible for a refund. However, since you subscribed to the app through Google Play, you will need to request a refund using Google's resources.
App Store
If you've purchased the DuoSwim Pro subscription from the App Store, you may be eligible for a refund. However since you subscribed to the app through the App Store, you will have to request a refund using the Apple Store resources.
Need Support?
Contact us at support@duoswim.com or use the messenger.