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After my policy is purchased, how do I add someone to the certificate, or make another change?
After my policy is purchased, how do I add someone to the certificate, or make another change?
Jessica O'Leary avatar
Written by Jessica O'Leary
Updated over a month ago

The easiest way to make a change is to cancel the policy and repurchase. This way you are not waiting to connect with our customer support team. You can cancel your policy from your online Duuo account and repurchase with the corrected information.

You can then proceed to purchase a new policy as normal by selecting 'Add Address' in the top right-hand corner of your dashboard screen.

Once the cancellation is complete, the refund will be automatically issued. It can take 3-10 business days to have it show as returned on your card.

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