As long as it is before the policy start date, you can cancel your policy from your online Duuo account.
Log into your Duuo Account
Navigate to the ‘Summary’ section of your policy – Other Insurance - select ‘Event Vendor’
Click on the three dots in the policy banner as shown below – select ‘Cancel’
Select cancel again to complete.
** If the event date has passed, please reach out to us and we will be happy to assist you.
