When you are ready to purchase your coverage, the first payment is taken at that time, this covers the first month (or a partial month if you purchase midterm.)

Since our coverage renews on the 1st of every month, our automated payment system will attempt to collect the premium for the upcoming policy, on the last day of each month (at approx. 12:01 am EST.)

If the first payment is missed our system will attempt once every 72 hours, with a maximum of 4 attempts during the payment grace period.

** This means the payment is attempted the last day of each month, then again on the 3rd, the 6th, and the final attempt is on the 9th.)

** There will be no interruption to your coverage as long as premium is paid within the 4-attempt grace period.

If required, please log into your online Duuo account to update the credit card that we have on file. Unfortunately, we are not able to process a manual payment within the automated system.