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Why is my claim showing “resolved” when I have not been contacted yet?
Why is my claim showing “resolved” when I have not been contacted yet?
Jessica O'Leary avatar
Written by Jessica O'Leary
Updated over a month ago

When you first submit your claims information to us, it will show “received.” Then once it has moved from intake to our claims team it will show “resolved.” This is only the process of the claim switching from the intake system to the claims system.

A claims representative will be contacting you shortly.

If you have any additional questions, please reach out to our custom support team.

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