The easiest way to make a change is to cancel the policy and repurchase. This way you are not waiting to connect with our customer support team. You can cancel your policy from your online Duuo account and repurchase with the corrected information.
You can cancel your policy from your online Duuo account.
Log into your Duuo Account
Navigate to the ‘Summary’ section of your policy – Other Insurance - select ‘Event Host’
Click on the three dots in the policy banner as shown below – select ‘Cancel’
Select cancel again to complete.
Once the cancellation is complete, the refund will be automatically issued. It can take 3-10 business days to have it show as returned on your card.