We recently completed a rate review and determined that we needed to adjust our premiums, resulting in an increase for most customers.
Even if you have not personally filed a claim or changed your coverage, overall market factors in the insurance industry can impact rates and cause premium increases. This includes factors such as inflation, economic conditions, or claims trends. Because these factors can fluctuate and change over time, rates are reviewed periodically and increased if needed- which it was in the case of our most recent review. Rate reviews and premiums changes are common in the insurance industry.
The review process helps make sure that our products are priced in a way that ensures we can continue to offer the coverage and support our customers expect from us. Please note, Duuo policies can fluctuate from month to month. This is noted during the sign up/purchase process.
We understand this can be difficult and are happy to help with any questions you have.