Are you having difficulties with importing questions to your exam?
The most common reason why uploads fail is that the CSV is not in a UTF-8 format. You can set your Excel to save CSV files as UTF-8 in the following way:
- Go to Save as and select the dropdown menu Extra and select Weboptions
- The go to "Encoding" tab and set it to UNICODE UTF-8
Please note that Excel on MAC cannot save in UTF-8. A simple workaround is uploading the file to Google Docs and then download it as a CSV file. It will then automatically have a UTF-8 encoding.
If you have any questions about this matter, or anything else regarding the use of our tool, please feel free to contact us.
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