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Adding and Managing Rooms

Configure and manage meeting rooms, call booths, and other bookable spaces. Learn about room groups and unified pricing.

Updated over 2 weeks ago

Creating a New Room

  1. Navigate to Space Settings β†’ Rooms

  2. Click the Add Room button

  3. Fill in the room details:

  • Name: Give your room a clear identifier

  • Description: Add helpful details about the room's features

  • Room Group: Optionally assign to a room group for unified management

  • Operating Hours: Set start and end times

  • Pricing: Set hourly rate in your space's currency

  • Booking Settings:

  • Minimum Duration (e.g., 30 minutes)

  • Time Increments (e.g., 15-minute blocks)

  • Availability: Toggle if the room is bookable


Understanding Room Groups

Room groups are a powerful way to organize and manage multiple similar rooms efficiently:

  • Unified Pricing: Set one price for all rooms in the group

  • Flexible Credits: Members can purchase group credits usable for any room in the group

  • Simplified Management: Manage pricing and policies at the group level

  • Examples: "Call Booths Floor 1", "Meeting Rooms Building A", "Interview Suites"

Room Groups let you treat multiple similar rooms as one unit for pricing and member convenience. For example, all call booths on the first floor can share the same hourly rate, and members can book any available booth with their credits.


Managing Room Groups

Creating Room Groups

  1. Go to Space Settings β†’ Rooms

  2. Click Manage Groups button

  3. Click Create New Group

  4. Fill in group details:

  • Group Name: Descriptive name (e.g., "Call Booths Floor 1")

  • Group Credit Price: Hourly rate for group credits (optional)

  • Assign Rooms: Select which rooms belong to this group

Setting Group Pricing

Group pricing provides unified rates across all rooms in the group:

  • Per Hour Display: Pricing shown per hour for user clarity

  • Per Minute Storage: System stores price per minute for accurate billing

  • Optional Setting: Leave blank to disable group credit purchases

  • Overrides Individual: Group pricing takes precedence for credit purchases

Editing Room Groups

  1. In the Manage Groups dialog, find the group to edit

  2. Expand the group section

  3. Update group name, pricing, or room assignments

  4. Save changes

Benefits of Room Groups

  • Consistent Pricing: All rooms in group have same credit rate

  • Member Flexibility: Credits work for any room in the group

  • Simplified Purchasing: One purchase covers multiple room options

  • Fair Usage: 1 hour credit = 1 hour in any group room

  • Predictable Costs: Members know exact rates without checking individual rooms


Managing Your Rooms

Room Settings

  • Edit Details: Update room information, pricing, or booking rules

  • Room Group Assignment: Add to or remove from room groups

  • Availability: Temporarily disable booking for maintenance

  • Images: Add photos to showcase the room

  • Operating Hours: Adjust when the room can be booked

Bulk Room Management

Use room groups for efficient bulk management:

  • Pricing Updates: Change group pricing to affect all rooms at once

  • Policy Changes: Apply booking policies across similar rooms

  • Membership Benefits: Assign group benefits instead of individual room benefits

  • Reporting: View usage statistics by room group


Important Notes

  • You cannot delete rooms that have:

  • Active bookings

  • Members with room benefits

  • Unused room credits

  • You cannot delete room groups that have:

  • Rooms assigned to them

  • Active group credits or membership benefits

  • Update room details anytime, changes affect future bookings only

  • Group pricing changes apply immediately to new credit purchases


Best Practices

Room Naming & Organization

  • Use descriptive names that indicate room type or capacity

  • Include location information when helpful (e.g., "Meeting Room 2A", "Call Booth Floor 1")

  • Create consistent naming patterns across similar rooms

  • Use clear naming to indicate the room's purpose (Meeting, Call, Interview, etc.)

Room Grouping Strategy

  • Group Similar Rooms: Combine rooms of similar purpose and value

  • Consider Location: Group rooms by floor or building section

  • Price Appropriately: Set group prices that work for all rooms in the group

  • Think Member-First: Group rooms in ways that make sense for member usage patterns

Pricing Strategy

  • Individual Pricing: Use for unique or premium rooms

  • Group Pricing: Use for similar rooms where unified pricing makes sense

  • Fair Value: Set group prices that represent fair value for all rooms in the group

  • Member Communication: Clearly explain pricing structure to members

Ongoing Management

  • Add clear photos showing room layout and amenities

  • Set appropriate minimum durations based on typical usage

  • Keep descriptions updated with current features and equipment

  • Monitor usage patterns to optimize grouping and pricing

  • Regularly review and adjust group compositions as your space evolves

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