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Fix Label Misalignment (Label Printer)
Fix Label Misalignment (Label Printer)
Updated over a week ago

Method 1 - Check Layout

Open your printer cover, press the cover-open buttons located on both sides of the printer to lift and open the cover.

  1. Carbon paper: Make sure the carbon paper is flat and smooth when touching the print head and align to the centre.

  2. Label paper: Make sure the paper guide to be the same width of label roll and pull out the label roll till it passes the gap sensor and cutter.

Method 2 - Bad Hardware

Last, if you still can't solve your problem by using the above-mentioned methods. It's possible that the label printer could be at fault. Please contact the relevant technical staff.

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