In this article, we will explore how you can conveniently check the delivery status of every email sent by EasyBiz Cloud, whether they were system-generated or manually sent. Additionally, you will learn how to determine if recipients have opened the emails.
Where to find the email history page.
1. From your console, click the βNotificationβ option
2. Choose βEmailβ option. The next window shows all email logs.
How to check email history send to a specific email address.
Enter the email address in the search box
How to check email sent on a specific date
Click on the "Go to date" search box and select date and time.
How to know whether email been successfully delivered.
Move your cursor on an email address, it will show a dialogue box. If the email was delivered to recipient, you can see the email delivered date and time.
How to know if recipient opened the email.
Move your cursor on an email address, it will show a dialogue box. If the email was opened by recipient, you can see the email opening date and time.