ATA Carnet Instructions
Carnet users must have their carnets validated both when arriving and departing.
1) Bring Carnet and items to Public Office located in Terminal 1 on Level CDGVAL Hall 6.
2) Other locations are in Terminal 2A and Terminal 2E near door 4
For more information: Tax refund at Paris-Charles de Gaulle and Paris-Orly
airports - Paris Aéroport (parisaeroport.fr) – scroll down to Step 3 and click on
the Locations of Customs Offices.
Airport Information
Code: CDG
Name: Paris Charles de Gaulle Airport
City: Paris
Country: France
Customs Information
Website: www.douane.gouv.fr
Email: ids@douane.finances.gouv.fr
Hours: M-F 8:30a.m. - 6:00p.m.
Phone: + 33 1 72 40 78 50
Airport Contact
Customer: +33 1 70 36 39 50