ATA Carnet Instructions

Carnet users must have their carnets validated both when arriving and departing.

1) Bring Carnet and items to the Customs Office located in Terminal 5

Phone Number: 0046 (0)8 456 65 60

Hours of operation:

Monday-Friday: 06:30-01:00

Saturday: 07:00-19:30

Sunday: 12:00-01:00

2) When Terminal 5 is closed, bring Carnet and items to the Customs Building which is

located a few minutes outside the terminals.

Passengers need to take a terminal bus (ALFA bus).

Hours of operation: 24/7

Airport Information

Location: Customs Office located in Terminal 5.
Hours: of operation: Monday-Friday: 06:30-01:00 Saturday: 07:00-19:30 Sunday: 12:00-01:00
Phone: +46 (0)10 109 10 00

Website: Website https://www.swedavia.com/arlanda, Telephone: +46 (0)10 109 10 00, Fax: +46 (0)10 109 05 00, E-mail: info@arlandaairport.se