ATA Carnet Instructions
Carnet users must have their carnets validated both when arriving and departing.
1) Bring Carnet and items to the check-in counter of the pas-
senger’s flight airline company. There is no special Customs
counter for ATA Carnet validation in the Haneda Airport.
2) Ask the airline staff to call a Customs officer to check the
items with ATA Carnet.
3) Generally, whenever the check-in counter is open, Cus-
toms clearance can be done at Customs at each passenger
terminal in Haneda airport. The passenger does not have to
make a reservation for Customs procedures.
Note: There is a tablet phone for video calls with sign language
at Terminal 3. In addition, there are “information phones” at Ter-
minal 2 international routes and Terminal 3 at various locations
in the building.
Airport Information
Code: HND
Name: Tokyo Haneda Airport
City: Tokyo
Country: Japan
Customs Information
Location: Customs officer to check the items with ATA Carnet. 3)Generally, whenever the check-in counter is open, Cus- toms clearance can be done at Customs at each passenger
Hours: 5:00-24:00 (Domestic), 24 hours
Phone: 1-847-852-3100
Airport Contact
Website: Haneda Airport Passenger Terminal
Customer Service Information Center: 03-5757-8111
Customs Counselors Service:
050-5533-6962 (Check-in baggage and carry-on baggage)
050-5533-6988 (Air-cargo)