Carnet users must have their carnets validated both when arriving and departing.

1) Bring Carnet and items first to the Canada Border Services Agency Office (CBSA) by the Tim Horton’s on Level 2, USA & International Arrivals.

2) You will then be directed to proceed to Level 3, Departures (US Departures) of the main terminal for US entry. The US Customs and Border Protection office (USCBP) is located on Level 3.

Customs Service (604) 666 - 1802

Hours of Operation: 24 hours Daily