Carnet users must have their carnets validated both when arriving and departing.

1) Bring Carnet and items to the Joint Inspection Offices

where Customs is located on the Departure Hall Level 3

in Terminal 1 or 2. For Terminal 2, China Customs office is

right by check in counter F.

Customs Service: +86 21 6884 1118

Hours of operation: 08:30 – 16:30

For additional help on ATA Carnets when in Shanghai, call

or email the China Council for the Promotion of International

Trade (CCPIT) at +86 21 6384 6628 or +86 21 6386 8083 and

zhujianmin@cpitsh.org.