Introduction
Order Notes allow merchants to add internal notes to active subscription orders. These notes help record special instructions, preferences, or internal references related to a specific order.
Order Notes support better order tracking and internal coordination.
Why It Matters
Order Notes provide a centralized way to document order-specific details. This helps merchants maintain clarity across teams and ensures important information remains associated with the correct subscription order.
How to Use Order Notes
Access the Subscription Order
Log in to the Shopify Admin.
Open the Easy Subscription app.
Click Subscriptions.
View the list of active subscriptions or orders.
Select the order you want to update.
Add an Order Note
Scroll down on the order details page.
Locate the Order Note section.
Enter the required note based on your operational needs.
Save the changes.
Review the Note
The Order Note will remain visible on the order after it is placed.
The note stays associated with the specific subscription order for future reference.
Best Practice
Use Order Notes for internal information only.
Keep notes clear and concise.
Update notes promptly to ensure accuracy.
For assistance or clarification, contact support at support@easysubscription.io.