Introduction
The Custom Email Domain setting allows merchants to send subscription-related emails using their own domain instead of the application’s default email address.
This ensures customer communications are aligned with the merchant’s brand and domain identity.
Why It Matters
Using a custom email domain improves email trust and brand consistency.
It also helps customers recognize the sender and reduces the likelihood of emails being marked as spam.
How to Use Custom Email Domain
Step 1: Access Application Settings
Log in to the Shopify admin panel.
Navigate to Apps.
Open the Easy Subscription application.
Click Settings.
Step 2: Enable Custom Email Domain
Locate the Custom Email Domain option.
Click the option to open the configuration page.
Turn the feature On.
Step 3: Enter Domain Credentials
Enter the Domain ID associated with the email domain.
Enter the Domain Password used when the domain was created.
Step 4: Configure Sender Email Address
Enter the email address from which customers will receive emails.
Ensure the email address matches the configured domain.
Step 5: Save Settings
Review all entered information carefully.
Click Save to apply the configuration.
Best Practice
Verify domain credentials before saving to avoid email delivery issues.
Use a dedicated sender email address for subscription communications.
Review settings after updates to domain or email provider configurations.
Notes
Enter all details carefully to prevent configuration errors.
For assistance or clarification, contact support at support@easysubscription.io.