Introduction
The Reviews Settings section allows merchants to control how customer reviews are published and managed within the store.
This feature helps manage review visibility, moderation, notifications, and layout configuration from a single location.
Review control supports brand consistency, moderation processes, and internal review monitoring.
Why It Matters
Managing review settings ensures that:
Only appropriate reviews are published on the storefront
Spam content is filtered before display
Internal teams receive notifications for new submissions
The review layout aligns with store design standards
Proper configuration helps maintain credibility and operational control.
How to Manage Reviews Settings
Step 1: Access the Application
Log in to your Shopify Admin dashboard
Click on Trusty & Review App
Click on Settings
Step 2: Open Review Settings
Select Review Options
Update the settings based on your operational requirements
Available Settings
A) Auto-Publish
This setting determines how new reviews are handled before appearing on the store.
Enable (Spam Checked)
Reviews are automatically published after spam verification.
No manual approval is required.
Disable (Manual Approval Required)
Reviews must be manually reviewed and approved before publication.
Suitable for stores requiring stricter moderation.
B) Email Notification
Enable this option to receive email notifications for every new review submission.
This allows you to monitor customer feedback in real time.
C) Review Listing Layout
Customize the layout of the review display page.
Adjust the appearance to align with your store theme and structure.
Best Practice
Use Manual Approval if brand compliance or content control is required.
Enable Email Notifications to monitor feedback consistently.
Review layout settings after any theme update to maintain visual alignment.
For assistance or clarification, contact support at support@easysubscription.io.