Introduction
The Import Reviews feature allows merchants to transfer review data from other applications into Trusty & Review. This helps consolidate customer feedback in one location.
By importing existing reviews, merchants can maintain review history and ensure continuity when migrating from another review solution.
Why It Matters
Maintaining historical review data supports:
Social proof consistency across the storefront
Accurate product performance analysis
Centralized review management
Operational continuity during app transitions
Importing reviews prevents data loss and reduces manual data entry.
How to Import Reviews
Step 1: Access the Application
Log in to the Shopify Admin dashboard
Click on Trusty & Review
Step 2: Open Manage Reviews
Navigate to Manage Reviews
Step 3: Open Import Option
Locate the Import Reviews button in the top-right corner
Click Import Reviews
Step 4: Download the Import Format
Download the sample format file
Prepare your review data according to the provided structure
Step 5: Upload the File
Upload the formatted file
Review the data before confirming the import
Best Practice
Use the provided format file without modifying column headers
Verify product identifiers before importing
Test with a small data file before importing large volumes
For assistance or clarification, contact support at support@easysubscription.io.