FAQ - English

Everything you need to know to have the best experience on Eatwith

Zoe Treadwell avatar Julie avatar Marta Antonietti avatar +7
123 articles in this collection
Written by Zoe Treadwell, Julie, Marta Antonietti and 7 others
HOW TO BOOK

How do I book an experience?

Julie avatar
Written by Julie
Updated over a week ago

What type of experience can I book?

Julie avatar
Written by Julie
Updated over a week ago

Which kind of requests can I send to a host?

Julie avatar
Written by Julie
Updated over a week ago

Can I ask my host to change any booking/event details?

Victoria avatar
Written by Victoria
Updated over a week ago

How do I search an event?

Julie avatar
Written by Julie
Updated over a week ago

An event does not seem to be happening on the dates I am looking for, what can I do?

Julie avatar
Written by Julie
Updated over a week ago

How can I send a request?

Julie avatar
Written by Julie
Updated over a week ago

A phone number is now mandatory for all guests

Guests must now add their phone number to confirm their booking request.
Camille Rumani avatar
Written by Camille Rumani
Updated over a week ago

What happens once I’ve made a booking request?

Julie avatar
Written by Julie
Updated over a week ago

Booking request vs Instant booking

Zoe Treadwell avatar
Written by Zoe Treadwell
Updated over a week ago

What does it mean if a date has a green circle on it?

Marta Antonietti avatar
Written by Marta Antonietti
Updated over a week ago

Private Events Search

Marta Antonietti avatar
Written by Marta Antonietti
Updated over a week ago

I can't find a host in the city I’m looking for.

Julie avatar
Written by Julie
Updated over a week ago

What is included in the price of an experience?

Julie avatar
Written by Julie
Updated over a week ago

What message do I have to send the host?

Julie avatar
Written by Julie
Updated over a week ago

Can I make several booking requests?

Julie avatar
Written by Julie
Updated over a week ago

Why do I see a different price for the same event?

Marta Antonietti avatar
Written by Marta Antonietti
Updated over a week ago
Create / edit your experience

Who is my Community Manager?

Your community manager is here to answer any questions about your experiences
Julie avatar
Written by Julie
Updated over a week ago

What type of experience can I offer?

From cooking classes to food tours; you can provide something for everyone!
Julie avatar
Written by Julie
Updated over a week ago

How do I create a new experience?

Create and submit your experience
Valeria avatar
Written by Valeria
Updated over a week ago

What title and description should I put for my experience?

Attract the attention of your future guests!
Julie avatar
Written by Julie
Updated over a week ago

The layout of your menus 🍸

You can describe your menu with multiple courses and dish descriptions
Marta Antonietti avatar
Written by Marta Antonietti
Updated over a week ago

How can I edit my experience once it has been published?

You can always update your events!
Julie avatar
Written by Julie
Updated over a week ago

How do I set the price of my experience and what do I have to include?

You have to include all the food and beverages in the price of your experience
Julie avatar
Written by Julie
Updated over a week ago

What price will be displayed on the website?

What will be displayed is the price you set for your experience plus the 20% Eatwith fees
Julie avatar
Written by Julie
Updated over a week ago

What pictures do I have to add to make my experience attractive?

Show them what your Eatwith experience will be like!
Julie avatar
Written by Julie
Updated over a week ago

How to upload multiple images & images from social media pages to my events

You are now able to upload multiple images at once, as well as choose images directly from your Instagram, Facebook, Dropbox, etc.
Camille Rumani avatar
Written by Camille Rumani
Updated over a week ago

Can I delete pictures on my experience?

This feature is coming soon!
Julie avatar
Written by Julie
Updated over a week ago

How do I enter the address of my event?

Helping the guests find their way to your location
Victoria avatar
Written by Victoria
Updated over a week ago

Can I set a different address for each experience?

Julie avatar
Written by Julie
Updated over a week ago

What does it mean to “submit my experience”?

Before it goes live, a member of our team has to review your experience
Julie avatar
Written by Julie
Updated over a week ago

Can I save my experience as a draft ?

Victoria avatar
Written by Victoria
Updated over a week ago

How long does it take for my experience to be published?

Julie avatar
Written by Julie
Updated over a week ago

How do I know that my experience is online?

We will notify you be email that your experience is published
Julie avatar
Written by Julie
Updated over a week ago

What is an Open Table?

Start getting the hang of hosting experiences
Valeria avatar
Written by Valeria
Updated over a week ago

Can I create or edit a meal on the mobile app?

Julie avatar
Written by Julie
Updated over a week ago

Why has the Eatwith team rejected my experience?

Julie avatar
Written by Julie
Updated over a week ago

How to temporarily unpublish an experience?

Valeria avatar
Written by Valeria
Updated over a week ago

Can I delete my experience?

Julie avatar
Written by Julie
Updated over a week ago