Eatwith reserves full discretion as whether or not to publish or remove reviews. Please consider the guidelines below to handle review-related complaints or litigations:

  • All reviews must be based on personal experience: a review must not relate to a third party's experience and only the booking owners can post reviews.
  • Review content must be appropriate and Eatwith reserves the right to unpublish comments in the following cases:
  1. The review is obviously false; Eatwith or the reviewed party can prove that the content is not referring to the experience provided or attended
  2. When the review includes abusive language, swearing, discriminatory remarks, threats of violence, and political or religious commentary
  3. When the review contains groundless and personal illations
  4. When the review was provided by mistake or contains errors
  5. When the review promotes competitors
  6. When the review promotes illegal activities
  7. If it includes sensitive information and contact details such as phone numbers, addresses, email addresses or website links
  8. The review is negative due to an error caused by Eatwith
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