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Why do some of my voters not have access codes?

Find out why some of your voters do not have an access code

John Saliba avatar
Written by John Saliba
Updated over a week ago

When voters login to the voter portal with their username and access code, they are asked to create a new access code for voter confidentiality. Once the access code is changed, it becomes encrypted and disappears from the voter list.

Voters can request an access code reset be sent to their email. Click here to view the knowledge article for instructions on access code reset.

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