If you have made a reservation, but the shop is not open or the building is locked, please contact the shop's phone number if possible, if it is lited in the shop page. The owner may be briefly out for shop business or to use the restroom - please wait for a few minutes if possible. Also, please make sure that you have the proper entrance.

If you are not able to contact the shop please make a new reservation in a nearby location if possible, and contact support with the following details:

User Address

Reservation Date

Shop Name

A refund will be processed as soon as possible for the original reservation.